Frequently Asked Questions

Oh, hey there flower friend! You've stumbled upon our FAQs - The place where all your burning questions are answered. And let me tell you, these questions are hotter than a sunflower in the middle of summer! If you still need help then please contact us at


A. Fresh flowers are recently cut flowers that require care and attention. Changing water, cutting stems, and storing in a cool location will help extend their life. Fresh flowers last anywhere from a few days to a few weeks depending on the flower type and how well they are cared for. (They are like the high-maintenance divas of the flower world). 

A. Preserved flowers are real flowers that have been treated with a special solution to extend their lifespan. They remain pliable and colorful, and can last several months to even years! They look just like fresh flowers, but without the hassle. (They are like the low-maintenance friends who are cool with just hanging out on the couch and watching Netflix).

A. Dried flowers are simply flowers that have been dried out (kinda like beef jerky), usually through air-drying, pressing, or using a drying agent like silica gel. Dried flowers are more fragile than preserved flowers, but are perfect for things such as crafting, adding to wreaths, flower art, and for displaying dried flower arrangements in your home.

A. Preserved flowers, on the other hand, are real flowers that have been treated with a special solution to maintain their original shape, color, and texture. (Similar to the look of fresh flowers, but that last much longer!) Preserved flowers are often dyed to ensure that the original color remains vibrant, or dyed a different color from the original color (You want a Black colored Rose, you got it)! Preserved flowers can be used for anything including craft projects, home decor, and in flower arrangements. 

For a Black colored Rose, click here

A. Dried and preserved flowers don't require any special care or maintenance. It's like taking care of a cactus - just leave them alone! Just keep flowers in a dry and protected place away from direct sunlight and humidity, and they'll stay looking fabulous. Direct sunlight can fade the color of the flowers. And please do not place dried or preserved flowers in water unless you like moldy stems.

A. Dried and preserved flowers can last several months to years if well cared for.  *Note that dried flowers are more fragile that preserved flowers, so make sure to keep them away from your children and cats. 


A. We're like busy bees in a field of flowers, buzzing around and making things happen. So, to help keep up the pace, we don't offer phone support. Instead, drop us a message on live chat, or send us an email. You can always place an order online 24/7 with a few easy clicks. We promise to respond to all inquiries ASAP. That's right, you'll hear back from us faster than a honeybee can pollinate a flower!

For all questions, please email


A. We want you to be completely satisfied with your purchase, so we offer a 90-day return policy for all unused supply items. Just keep in mind that you'll be responsible for covering the costs of return shipping. However, sales are final on flowers, greenery and floral gifts unless you get a dud - we're talking defective or damaged goods. So, go ahead and order with confidence, but don't forget to inspect your goodies when they arrive - and let us know asap if there is any issue.

To initate a return please email:

For the full return policy click here


A. We're committed to making your floral dreams a reality by processing your orders within 1-3 business days (faster than a rose can bloom). However, just like every flower is unique, shipping times are too depending on where you live and the shipping carrier. 

We mainly use USPS and UPS depending on the item. You will be asked to select a delivery method during checkout. 

A. At this time we do not ship internationally and only within the USA. Please note that we are unable to ship to Alaska or Hawaii at this time.

For the full shipping policy, click here

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